Privacy Policy

True Fabrications, Inc. d.b.a. Collins (“Collins”) takes the protection and proper use of your personal information seriously. We respect your privacy, and take care to safeguard information in our possession.

By visiting the Sites you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Sites. You should check this Privacy Policy frequently for any such changes as it may be modified from time-to-time. Your continued access or use of the Sites shall constitute acceptance of any modifications of the Privacy Policy. Our use of information gathered or obtained at any time is subject to the Privacy Policy in effect at the time of such use.

Finally, please note that this policy does not apply to other companies’ or organizations’ websites to which we link.

If you have any questions about this Privacy Policy or the Site, please contact us.

A Special Note About Children

Our Sites are not designed or intended for use by children under 13 and comply with the provisions of the Children’s Online Privacy Protection Act. If you are under 18, you should use our Sites only with involvement of a parent or guardian. Children under 13 may not submit any personally identifiable information to us, and if we discover that we have inadvertently gathered any such information from a child under 13, we will take appropriate steps to delete it.

What personal information does True Fabrications, Inc. gather?

The information we obtain from users helps us personalize and continually improve your shopping experience at our Sites. Here are the general types of information we gather:

Information You Give Us

Collins receives and stores any information you provide to us during your order and registration process. Such information may include your name, shipping address, billing address, email address, phone number, credit card number, shopping interests and preferences, transaction history, and other personal data (“Personal Information”). We collect Personal Information that is reasonably necessary to comply with your requests and with our legitimate business interests. You can choose not to provide certain information, but then you might not be able to participate in certain useful Site features.

Information Gathered Automatically

Collins receives and stores certain non-personal identifiable information when you visit our Sites. For example, like many websites, we use “cookies” and “clear gifs” to obtain certain types of information when your web browser accesses one of our Sites, or when you are provided the opportunity to complete surveys, participate in a sweepstakes or other incentives, or open or respond to any newsletter or other email you may have requested.

Examples of the information we collect and analyze in this manner include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; your behavior on our Sites and related services, including the products you view or searched for, as well as the URL you come from and go to next (whether this URL is on our site or not).

You are always free to decline our cookies if your browser permits, although in that case you may not be able to participate in our surveys or incentives, purchase products, or take advantage of certain useful Site features.

How do we use personal information?

Information about Site users is an important part of our business and we take steps to maintain the privacy and security of such information against unauthorized access. We generally use such information for such purposes as customizing future shopping and savings opportunities for you, improving our services, and communicating with you if you have authorized such communication. If you currently receive our emails and do not wish to continue receiving them, please send an email to


From time to time, we employ other companies and individuals to perform various functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transactions

As Collins continues to develop our business; we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise as described above). Also, in the unlikely event that Collins or substantially all of its assets are acquired, customer information will be one of the transferred assets.

Protection of True Fabrications, Inc. and Others

Collins releases account and other personal information when release is appropriate to comply with law; enforce or apply our Terms of Use and other agreements; assist in fraud protection or investigation; or protect the rights, property, or security of Collins, our users, or others. Collins cooperates with law enforcement inquiries, as well as other third parties to enforce laws. Therefore, in response to a verified and legitimate request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address and other information without a subpoena. Without limiting the above, in an effort to respect your privacy and comply with our obligation as a good corporate citizen, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to: prevent imminent physical harm or financial loss; or report suspected illegal activity.

Due to the existing regulatory and legal environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be required to disclose personal information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

How secure is information about me?

We have reasonable security measures in place to protect against loss, misuse and alteration of your information under our control. While no system is completely foolproof, we take the security of your personal information seriously, and our security measures are designed to protect that information in a responsible manner. However, you should be aware that any communication via the Internet, and security measures in connection with such communication, is not failsafe or foolproof, and there is always a possibility that data may be lost or intercepted by unauthorized parties during such transmission or after receipt. You agree that Collins shall have no liability whatsoever in connection with such lost or intercepted data.

E-mail Policies

From time to time, Collins will send newsletters and other email to members and others. You can always choose not to receive email from Collins Each of our email messages contains a link or instructions at the bottom of the email for the purpose of adjusting your email subscription preferences.

Anti-Spam Policy

Collins is opposed to unsolicited commercial email (“spam”). If you receive any unsolicited emails from spammers, please be assured that Collins did not provide your email address to such parties.

This does not mean that we can prevent spam from happening on the Internet. If you believe that you have received unsolicited email from us, please contact

What choices do I have?

As discussed above, you can always choose not to provide information, although that might prevent us from personalizing our services for you or may prevent you from taking advantage of certain useful Site features.


If you do not want to receive informational or promotional information from us via phone, email or mail, or want to review, delete, change or modify any of your Personal Information, you may do so by sending an email Please include the email address you used when you registered with the Site and/or provided the information to help us verify your request.

This Privacy Policy was last modified on March 6, 2019.